flat rate shipping $4.95 & free on orders over $50

Return and Refund Policy


Returns are accepted within 30 days of your order date for orders placed on Roots Essential.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and "Duties & Taxes Reimbursements" will not be refunded. Please allow 2-3 business days from receipt of your returned item(s) for your refund to post. Please note that all sales outside US are final. 

Roots Essential 
17825 2nd Ave. N. Plymouth, MN. 55447



After we receive your return items, please allow up to 4-5 business days for the refund to be posted to your original payment method.



We only accept returns for eligible products purchased on Roots Essential.com. We have great relationships with our retailer partners across the states and if you would like to return a product purchased from one of the retailers, please contact them directly for assistance and information regarding their return policy.